Zhiai is a maternal health education base authorized by the WHO World Health Organization, and is also a member of the Private Hospital Management Branch of the Hospital Association of the Ministry of Health of China. The clubhouse environment and hardware details have obvious advantages, and the management mode is relatively sound.

The Xinhua Road store has been in business for 7 years, and the strict access control system isolates it from the surrounding buildings, and the building adopts a closed patio and corridor design, which is very spacious, which is relatively rare in Shanghai. The store is very careful about the lighting design, the patio is equipped with a soft light belt, natural lighting, and there is no point light source in other areas. The tone of the building decoration is mainly warm yellow and warm white, supplemented by light color decoration, and the sound insulation effect of windows and walls is also excellent. The majority of consumers are satisfied with the store environment and think it helps to relax.

Confinement clubs generally have two service modes: "one-to-one" and "many-to-many", the former refers to the care of the escort in the room, and the baby is always by the mother's side; "Many-to-many" is a traditional plan in Taiwan, where medical staff focus on babysitting, and mothers can get better rest. Zhiai provides two services at the same time, and is equipped with an isolation room, where new babies will be isolated and observed, and only after confirming that there is no abnormality can they enter the nursery or the mother's side. The nursery room is kept at a constant temperature and humidity, and the air conditioning duct and fresh air system are set up independently, and the ventilation and disinfection are carried out daily. It is worth noting that there is also a 1.3-meter-high glass partition between the cribs, which can reduce the probability of disease transmission. This kind of facility configuration is rare in the mainland, and the store is very confident in its hygiene and safety, claiming that it has never had a disease infection since its operation. Despite this, we prefer the "one-to-one" model, where parenting skills can be practiced, but motherhood cannot be replaced, and the most conscientious nursery teacher is the mother herself.

The hardware facilities are the advantage of Zhiai, the bathroom is equipped with a constant temperature shower, and the Washlet is also equipped with purification equipment. There are also plenty of auxiliary facilities such as changing tables, handrails, and bath stools, as well as a small sink for cleaning babies' buttocks. Hand sanitizer can also be found everywhere in the clubhouse, and Zhiai's ability to grasp the details is commendable. This is closely related to the store's operation strategy, and although it is not certified by the JCI (Joint Commission on Accreditation of International Health Care Institutions) standard, Zhiai is trying to introduce this standard into the maternal and child care industry, so it attaches great importance to management.

Fine management is directly reflected in the QR code that can be seen everywhere, the baby care information is entered into the electronic file, the use of its personal products is also recorded at any time, the baby is far away in the nursery room, and the mother can also understand the feeding frequency through the bedside QR code. The club is also equipped with video monitoring equipment, the canteen is broadcast live throughout the day, the camera in the nursery room corresponds to the crib one by one, and the family members who are not in the club can also be remotely "monitored" through the APP. High-tech equipment also includes a push-to-talk paging system, but the clubhouse is busy and it is difficult for on-site nurses to be on call.

In order to prevent cross-infection, escorts are prohibited from using the guest bedroom bathroom. In order to play a supervisory role, Zhiai also set up a "housekeeper" return visit supervision, which effectively improved work efficiency, but was more rigid. Zhiai implements a station-wide nurse model, but manpower is relatively short. The turnover rate of grassroots nurses is relatively high, and the level appears to be uneven, which is a common problem in the industry at this stage. Nurses at nursery stations are the busiest, sometimes taking care of 3-4 babies at the same time, and their work is difficult to maintain stability, which has been criticized.

From the perspective of service content, the confinement center is like a kind of wellness resort hotel, and health examination is particularly important. The head nurse has a high level of business, and Zhiai also attaches great importance to physician resources and intends to build a resident team, which is relatively rare. It should be noted that confinement centers are usually not qualified to practice medicine, and doctors can only provide medical guidance, not personal treatment, and Zhiai is no exception.

Don't miss the weekly lectures on baby care and postpartum recovery, and the speakers are mostly from national maternity and infant hospitals, and the quality of the lectures is high. In contrast, yoga classes are less distracting, and some movements are too difficult for mothers, so it is best to be cautious. Zhiai's value-added services are similar to those of other companies, such as paternity, pick-up, bird's nest, postpartum repair, full moon illumination, etc. The store has also hired a licensed lactation masseuse, any lactating woman will have milk stasis (milk knots), in fact, breastfeeding the baby is enough to prevent and eliminate stasis, consumers can choose whether to "breastfeed" according to their preferences, but if mastitis, we do not recommend any massage.

Zhiai homemade meals, providing 3 meals and 3 points a day, the dishes are rich in variety, the taste is light, and sometimes repeat dishes in a short period of time. Many consumers believe that compared with other confinement centers at the same price, Zhiai's meals have no flavor advantage. In addition, TCM physicians may intervene in the dietary combination, but whether their recommendations are implemented will also take into account the attitude of the mother.

Zhiai has two clubs in Shanghai, the Bund store is located in the Hyatt Hotel, with a view of the Huangpu River, but the public space is not well lit and the color is oppressive; The Xinhua Road store is very quiet, with better ingredients, better facilities, and a warm atmosphere, if you don't consider the distance, we recommend the latter.