The Ritz-Carlton, Shenzhen is located in the heart of Futian CBD, opposite the Four Seasons Hotel. Opened in 2009, The Ritz-Carlton is the first international five-star hotel in Shenzhen, and now the Ritz-Carlton is obviously not advantageous in terms of hardware, but its service is impeccable, and it is still one of the most worthwhile five-star hotels to experience when staying in Pengcheng.

The Ritz-Carlton Galaxy has a unique geographical location with convenient transportation, opposite the Convention and Exhibition Center, Futian High-speed Railway Station is within walking distance, the subway can easily and directly reach the Hong Kong Gate, and it is about 30 minutes' drive from Bao'an International Airport. The 28-storey main building, combined with its old-school and boxy architecture, makes the Ritz-Carlton less impressive in today's Futian CBD, but it still has the majesty of a long-established luxury hotel. The front desk is located deep in the lobby, the welcome is courteous and sincere, and the front desk registration is professional and prompt.

The Ritz-Carlton at Galaxy has a spacious layout, with a basic room size of more than 50 square meters. The décor of the rooms is basically only warm brown tones, and the lines are thoughtful, which looks classic and elegant, business and formal, and it is inevitable that it will be a little old-fashioned and dull for young guests. The room has excellent lighting, the air is fresh and odorless, and the indoor light and shadow tones are soft. Although it was built earlier, the maintenance of the hardware facilities in the room is considerable, and the room hygiene performance is excellent. The most basic room types are also equipped with a full range of minibars, capsule coffee machines, in-room personal safes, and standing bathtubs as standard. In terms of toiletries, The Ritz-Carlton in Shenzhen uses purple water series products from the legendary British brand Asprey. The 2*3M super large bed in some suites on the executive floor is a combination of two beds, but it can also be regarded as one of the unique features of The Ritz-Carlton, Shenzhen, which is suitable for families with children or couples.

The Ritz-Carlton, Shenzhen is one of the first luxury hotels in Shenzhen to have executive privileges, and the excellent service on its executive floors has been highly praised by business guests, which is one of the reasons why the hotel still has many fans after nearly a decade of opening. The so-called executive floor is the VIP floor, which will provide guests with exclusive executive floor treatment, and the service, decoration and price are higher than that of ordinary floors. For guests of executive rooms or suites, check-in and check-out procedures can be carried out in the Executive Lounge or directly in their own rooms, which is very convenient and fast. Enjoy complimentary 24-hour limousine service within the CBD during your stay. Located on the 26th floor, the Executive Lounge provides five daily dining sessions and coffee (black tea) wake-up service, with non-stop supply of meals and soft drinks, thoughtful service, and comfortable and private space. The room service on the executive floor is also more detailed and personalized than that on the ordinary floor, and all guests are served by name.

The Ritz-Carlton, Shenzhen's dining standards are relatively stable, Paletto Italian Restaurant has a good reputation, Flavorz Western Restaurant provides buffet dining, and Xingli Chinese Restaurant is one of the few international luxury hotel restaurants in China that mainly promotes Teochew cuisine, all of which are worth trying, and several restaurants are all iconic "Ritz-style" services without exception. Of course, there are also the lobby lounge on the first floor, afternoon tea, Curv Bar, and Café Fix Gourmet House.

The hotel's fitness center is fully equipped, and the professionalism of equipment and personal trainers is no less than that of a professional fitness club, and the fitness equipment is clean for one guest. Although it is positioned as a business hotel, it has an outdoor swimming pool, floral services, boutiques, hair salons and more. The Ritz-Carlton, Shenzhen's strength is that the gym and outdoor swimming pool will not be left behind, and the waiters on call will provide towels, bottled water and fresh fruit in due course.

As one of the top luxury business hotels in Shenzhen, The Ritz-Carlton, Shenzhen also has a good performance in terms of conference services and venues. There are 9 function rooms, 2 of which can be combined, as well as an executive boardroom; The 608-square-metre Grand Ballroom has a high foyer and can be divided into 3 separate function rooms as required. The conference services team, including technical experts, is highly qualified to handle the boardroom, product launch, or corporate celebration. In addition, the hotel offers its own Rolls-Royce rental service. Overall, the Ritz-Carlton, Shenzhen is satisfying in every aspect, making it an error-prone choice for business travelers and corporate customers.