The Langham, Shenzhen Donghai is located in the Chegongmiao area at the midpoint of Shenzhen's East-West Link, adjacent to Chegongmiao Station at the intersection of Shenzhen-Guangzhou Expressway and Shenzhen Metro Line 4, and about 15 minutes' drive from Futian Port.

The Langham Hotel is a luxury hotel owned by The Langham Hospitality Group, which dates back to the establishment of The Langham, London in 1865 and is known as the first luxury hotel in Europe. The Langham and its brands are now owned by Great Eagle Group in Hong Kong, which is also currently expanding primarily in Asia. The Langham, Shenzhen Donghai is the first Langham hotel in South China, and the style continues the business tradition of The Langham, London and Hong Kong, with luxurious British style and classical oriental elements in terms of decoration, service and dining. Compared with other five-star hotels in Shenzhen, The Langham has a more distinct personality and a more recognizable style.

The Langham, Shenzhen Donghai has a total of 352 guest rooms and suites, the rooms are decorated in classical British style, with off-white as the main tone, with British style dark wood furniture, calm and elegant, pink lighting, corner edges, pink floral arrangements, welcome gifts, etc., and brighten the color of the room, implying romantic ambiguity. Vintage patterned carpets, dark wood TV cabinets, minibars, tables and chairs, bedside stools, fabric sofas, etc. are all distinctive British styles. The overall decoration tone is graceful and luxurious, and the real British style is very eye-catching, not as dull and heavy or flashy and empty as some so-called European decorations. The room is decorated with a small number of classical porcelain and jade products, presenting a chic oriental temperament, but it can be perfectly consistent with the overall style, and the overall decoration is quite bright. The bedrooms of executive rooms and suites usually have floor-to-ceiling windows with panoramic views of Shenzhen Bay. One of Langham's unique features, the Blissful Bed features Sealy's titanium induction spring mattresses for better support and comfort, and the pillow menu also offers 8 different pillows in different materials. The bathroom space is of moderate size, the bathtub space of the Deluxe and Premier rooms is relatively closed, and the bathtub of the Executive Room and Suite has a clinical view. The shower drainage system in some room types is slightly defective, the drainage is not smooth, and the floor is also poorly non-slip. The toiletries are made from Langham's own spa brand, Chuan.

A stay at The Langham means that the city's dining ceiling is within reach. Tang Pavilion on the third floor is the sister restaurant of the same name to the three-Michelin-starred restaurant in Hong Kong and Shanghai, and is one of the best high-end Cantonese restaurants in Shenzhen. The Jue Lang Western Restaurant opposite the Tang Pavilion also has an excellent reputation. The Wedgwood Langham English Afternoon Tea at the lobby lounge "The Lounge" is also the proud work of The Langham. The Langham Club, an executive lounge, provides exclusive meals and services for executive guests. Fitness and spa facilities are also available, especially the Langham's "Chuan" Spa, which has been accompanied by Langham's hotels in many cities, and The Langham, Shenzhen is no exception, with magazines such as CityWeekend, Metropolis and Lifestyle all giving high praise to Shenzhen's "Chuan" spa. 

When it comes to meeting venues, the hotel's dedicated event planner can take care of everything and provide flexible options to suit the meeting planner's budget and needs. The Grand Ballroom is 600 square meters, bright and solemn, suitable for large banquets and large conferences; Five versatile meeting rooms with flexible layouts for business or private meetings. For corporate users, Langham's Meetings & Rewards programme will provide customers who hold meetings at its hotels with an invitation to membership, as well as discounts on accommodation, food and beverages, air tickets and more. Executive guests can also use the meeting room at The Langham Club in the Executive Lounge for two hours. Considering the hotel's British style and pink theme, it is also an excellent venue for weddings, and the "Wishing Star" on the 24th floor of the hotel is designed for wedding planning, with a multi-purpose hall and two wedding venues, and the bridal suite is directly connected to the Wishing Star Garden, making it easy to travel between the wedding scene.

The service at The Langham is also attentive and approachable, with pink welcome letters and welcome gifts, weather cards every morning, and children's welcome gifts at check-in. Overall, The Langham, Shenzhen Donghai is a sub-top luxury hotel with a perfect score for value for money, and its software and hardware are outstanding among hotels in the same price range, which is worthy of the brand positioning.