Four Seasons Hotel Shenzhen is located in the most prosperous Futian Central Business District in Shenzhen, opposite the Shenzhen Convention and Exhibition Center, surrounded by Huangcheng Plaza, Cocopark and other supermarkets, and is only a few steps away from the subway station and Futian high-speed rail station.

Compared with the Four Seasons hotels in other cities, the Four Seasons Hotel Shenzhen is much more low-key. The main building is not highly recognizable in the area of the convention and exhibition center with many high-rise buildings, and the height of the building is not advantageous, and the view of some rooms is slightly blocked by nearby buildings. The lobby is located on the 6th floor, but the guest floor is also accessible directly from the 1st floor by elevator. The basic room types of Four Seasons Hotel Shenzhen include premium rooms, deluxe rooms, four seasons rooms, etc., with an average price of 1,700 yuan to 2,000 yuan per night. The finest rooms in the slightly higher price range, as well as all suites, are eligible for executive privileges, including express check-in and check-out, garment pressing service, business center services, and executive lounge breakfast, afternoon tea, and more. There are 33 executive suites, deluxe suites, ambassador suites and presidential suites, the ambassador suite has two bedrooms, and the presidential suite has three bedrooms with indoor gymnasium, indoor spa facilities, independent study, dining room, kitchen, etc. The weekday room rate of the executive suite is about 3,700 yuan.

The décor of the room is mainly simple and modern European, and is embellished with Chinese elements, such as ink paintings on the wall, carpets with auspicious cloud patterns, etc., but the layout of the room can only be described as decent, and there is nothing surprising about it. The hardware maintenance state is acceptable, and the leather of some furniture is slightly aged. The bed is high off the floor, and the 80 cm bed height is not friendly to petite guests. The mattress is custom-made for Simmons, which has a soft texture and sufficient support. The minibar is shared with the TV cabinet, and the capsule coffee machine, coffee capsules, tea bags, TV, and hot water kettle are all on the countertop, which makes the space cramped and not beautiful enough. The room is equipped with an iPad Mini, which can be used to request room services, including room tidying, room service, turndown service, concierge service, booking spa massages, ordering laundry and ironing, etc., eliminating the need for phone communication with the front desk, which is convenient and efficient. The area of the cloakroom and bathroom is considerable, and the details such as the small floor mat in front of the toilet and the spare paper towels wrapped in cloth are all satisfying. The hot water in the bathroom is slow, the time to produce hot water is more than 30 seconds, and the response speed of water temperature adjustment is also quite slow, which is very poor compared with hotels of the same level. The toiletries are made of the ETRO brand.

In terms of dining, the Chinese restaurant "Zhuo Yue Xuan" on the third floor offers Cantonese cuisine, while the western restaurant "Fu" and the bar "Yi Lang" are located on the sixth floor. In terms of service facilities, the Four Seasons Hotel has two heated indoor and outdoor swimming pools, a yoga practice room, a spa and a gymnasium.

The service level of Four Seasons Hotel Shenzhen is basically passable, and the concierge service, executive lounge and restaurant service are kind and meticulous, but the front desk contact is slightly indifferent. The professional level of some service personnel is not in place, and there are also problems such as insufficient meticulousness and slow response speed in room service. However, when staying with children, the hotel will take the initiative to prepare children's yukata, slippers, toiletries, as well as children's toothpaste, baby bath, bottle warmer, bottle sterilizer, thermostatic water heater, etc., and will also put a bumper strip in the room in advance, such details are commendable.

In terms of meeting space, Four Seasons Hotel Shenzhen has more than 1,480 square meters of meeting and event space, including a grand ballroom, five meeting rooms and an outdoor garden terrace, all of which are pillar-free. The Concierge provides business facilities and provides guests with air ticket reservations, computers, currency exchange, international newspapers, secretarial services and translation and interpretation services. The use of presentation facilities in the meeting room or other requirements can be communicated to the Business Center in advance.