There are only a handful of mid-to-high-end pet hospitals in Shanghai, and Pez is one of them. Founded in 2000, Pates Animal Medical is the first multinational veterinary medical company in China to be invested and practiced by veterinarians from the United Kingdom and Australia, so it has a number of partner pet hospitals, referral centers and emergency centers from Australia and the United Kingdom, and veterinarians working here often have the opportunity to travel abroad for training. The hospital is characterized by foreign attending doctors, and the decoration and services of the hospital are in line with the internationalization, which is very popular with the older generation of pet owners in Shanghai.

Petz opened two branches in Pudong and Huangpu in Shanghai, of which the Pudong branch is a two-storey single-family building, and the Huangpu branch is located in the community, which is quite large. The layout of the two is almost the same, the first floor is the pet supplies display area and consultation room, and the second floor is the inpatient department and surgery area. Comparable to Peishi, the hygiene in the hospital is strictly in accordance with foreign standards, there is no smell of disinfectant water and peculiar smell, and the overall environment is clean and tidy. It is worth mentioning that the boarding service in Paz stipulates that each pet has a separate room and is completely isolated from other pets to avoid cross-infection. If there are multiple pets co-fostered, only 30 yuan per pet fee is added to the first pet fee.

It's important for doctors to build trust with their pets during the visit, and Paez lists this as the first thing your pet does when they're admitted to the hospital. All the medical staff are very warm and friendly, and slowly form communication with the pet within a certain limit, so that the pet can quickly familiarize himself with the environment and eliminate tension.

In addition to the daily veterinary outpatient clinic, the hospital also has a testing laboratory and imaging room, and most of the common tests can be performed in the hospital. It is worth mentioning that the Paez Animal Dentistry focuses on the prevention of oral diseases in pets. Many pet owners tend to ignore their pets' oral problems when they have pets, and usually do not pay attention to the health of their pets' mouths. In fact, the care of teeth and gums is an important factor in ensuring the health of pets, and many difficult diseases can be manifested through the mouth. Teeth cleaning and care services for pets are available in the hospital, but doctors are limited and appointments are required. In addition, if the pet suddenly needs emergency services, Pez can temporarily add treatment, but according to foreign standards of service, emergency is equivalent to overtime, the cost is naturally high, the cost is 1000 yuan / time.

In terms of medical team, Pez is divided into domestic and foreign doctors, the most famous of which is Dr. Michael Damico, who has more than 20 years of experience, and was the examiner of Small Animal Pharmacy for the University of Queensland's Veterinary Graduation Examination and the Chief Examiner of Canine Pharmacy for the Australian Veterinary Veterinary Service. In terms of fees, domestic and foreign standards are different, taking the registration fee as an example, domestic doctors need 240 yuan/time, and foreign doctors need 400 yuan/time. It should be noted that for minor diseases, any veterinary treatment mechanism is comparable, and there is not much difference between domestic and foreign diseases, so it is enough to choose a domestic doctor. In addition, the hospital will list the diagnosis and treatment price list in detail on the scrolling screen, and the price of each item is high, so consumers are advised to do what they can do.