As a mid-to-high-end brand under iKang Guobin Group, iKang Zhuoyue, founded in 2015, has made a name for itself with its one-stop comprehensive medical service system. At present, iKang Zhuoyue's service network has covered Beijing, Shanghai, Shenzhen and other core cities in China.
Elken Excellence is mainly aimed at young and middle-aged people, and its core products include personalized in-depth physical examination, disease detection, dental services and comprehensive outpatient services. iKang Excellence focuses on customized physical examination services, and medical consultants will take the initiative to contact customers seeking services from the center to understand their occupational behavior, living habits, dietary preferences, living environment and genetic history and other physiological information, and then develop a unique physical examination plan for customers. The disease detection project is a special examination for specific diseases on the basis of in-depth physical examination, and tailors the special physical examination content according to the customer's previous physical examination report, family medical history, disease history and other high-risk factors, so as to ensure timely investigation of the customer's disease risk and achieve early prevention and early treatment.
Dental services and integrated outpatient services are Elken's preeminent medical services. Dental services provide oral care services such as health care, general dental, pediatric dentistry, cosmetic dentistry, orthodontics, and implant dentistry. The comprehensive outpatient clinic introduces first-class medical teams at home and abroad to provide general practice private doctor medical services to solve the problem of difficult medical treatment for customers. For special customers, the clinic also provides services such as international remote consultation and green channel for medical treatment at home and abroad.
As the personalized in-depth medical examination program varies from person to person, customers are required to strictly follow the service process provided by the center. Customers need to call 1 to 2 days in advance to make an appointment, the day before the physical examination is forbidden to drink alcohol and eat greasy food and pay attention to rest, the day of the physical examination needs to fast, fasting, to ensure the accuracy of the physical examination results. The center also reminds female clients who are menstruating not to participate in the medical examination to prevent the menstrual period from affecting the results of the medical examination. The center also prohibits customers from wearing jumpsuits and boots for medical examinations to avoid unnecessary trouble during the medical examination.
In order to ensure high-quality physical examination and medical services, iKang Excellence has introduced new biochemical and immunological testing equipment from internationally renowned medical brands such as ROCHE, Hitachi, Beckman, Siemens, etc., as well as all-digital ultrasound and X-ray machines (DR) of GE, Siemens, and Philips brands, and has a lineup of equipment that is flush with the standard configuration of tertiary hospitals. The center adopts a club-style design and management mode, and the European simple decoration style runs through the inside and outside of the center, bringing a unique feeling to the customers who come for physical examination.
The physical examination of the center adopts an appointment system, and customers need to call or make an appointment through the online channel in advance, and the physical examination time is from 8:00 to 12:00 from Monday to Saturday.
