In line with the brand concept of "worthy of life's trust", after 19 years of development, Barbie Tang Animal Hospital has developed into a large-scale chain animal hospital based in Beijing and radiating across the country, with more than 60 branches across the country. In 2015, the hospital was rated as one of China's top 100 pet hospitals, and in 2017, it ranked sixth in China's pet hospital comprehensive strength ranking.
In 1999, Barbie Hall Animal Hospital was established in Beijing. The hospital is widely praised for its excellent medical skills, equipment and medical ethics. The founder of the brand, Dr. Dong Yi, is currently the deputy secretary-general of the pet diagnosis and treatment branch of the China Veterinary Medical Association and the vice chairman of the Beijing Small Animal Diagnosis and Treatment Industry Association.
Barbie Hall Animal Hospital Yuquan Road General Hospital has a complete set of departments, including internal medicine, soft tissue surgery, orthopedics, endocrinology, dentistry, dermatology, imaging, oncology and traditional Chinese veterinary medicine, and its specialty surgeries such as eye surgery, orthopedic surgery, endoscopic surgery and complex tumor surgery are all at the leading level in China. All doctors in the hospital have practice certificates and rich clinical experience, and the main hospital and some general practice branches are equipped with professional advanced medical equipment such as PCR genetic detector, cardiac color ultrasound, phacoemulsification instrument, fundus camera and nuclear magnetic resonance instrument. It is strong in both hardware and software.
Barbie Hall has a complete set of treatment process, pet owners seeking services need to make an appointment at least one day in advance, determine the branch of the hospital, on the day of the visit, pet owners need to register at the front desk of the hospital, establish or confirm the pet medical file. Before the visit, the staff will measure the weight and body temperature of the pet, and arrange for the pet owner to wait at the door of different departments according to the pet's physiological data and condition. When the pet is visited, the doctor will give diagnosis and treatment suggestions according to the pet's condition and comprehensive judgment, and will communicate with the pet owner in detail and discuss the treatment plan, if further examination is needed, the hospital will conduct laboratory examinations, X-rays or ultrasound examinations on the pet. At the end of the consultation process, the pet owner needs to bring the doctor's examination form or prescription to the front desk for payment. If your pet needs follow-up visits or hospitalization, the doctor and medical staff will negotiate with the pet owner to make detailed arrangements.
Barbie Hall's inpatient program is unique compared to other hospitals. Cats and dogs will be cared for separately at Barbie Hall Animal Hospital, and placed in different separate hospital cages according to the condition of the sick pets, and timid sick pets will be isolated from other animals with curtains to prevent external interference. Because some animals will be unusually excited or bark in the process of contact with the owner, the inpatient department only allows the pet owner to visit the pet within the specified time to ensure the peaceful environment of other pets, and the assistant of the inpatient department will contact the pet owner in time to inform the pet owner of the condition of the pet to ensure that the pet owner understands the condition of the pet in a timely manner.
Next to the front desk, Barbie Hall will attach a price list of each treatment item in the hospital for pet owners to consult, so that pet owners can know the approximate cost of diagnosis and treatment in advance. Barbie Tang also has a complete new media operation platform system, pet owners can follow its official Weibo and WeChat public account "Barbietang" to learn about relevant brands and store information, and can also make medical appointments in its WeChat official account. Barbie has also launched a number of preferential medical packages on the corresponding group buying platform to meet the medical needs of different pet owners.
It is worth noting that Barbie Hall Animal Hospital only has a branch of Yuanai in Beijing that can treat exotic pets.