In 2017, among the top 500 Chinese brands in terms of value, Dongyi Risheng ranked 204th, with a brand value of 20.319 billion yuan. At present, Dongyi Risheng's products and services radiate more than 200 cities and regions at home and abroad, and the Shenzhen store is located in the Great China International Exchange Square of Futian Convention and Exhibition Center, and the status of the first brother in the domestic building decoration industry is unshakable.
In 2014, Dongyi Risheng became the first listed company in China's home decoration industry, Chairman Chen Hui founded Dongyi Risheng in a rental house in Beijing more than 20 years ago, and in 1998, Dongyi Risheng developed and used the first electronic quotation system in the decoration industry. In 2002, Dongyi Risheng took the lead in passing the certification of "Indoor Environmental Quality Tracking and Monitoring Unit" of the Indoor Environmental Testing Station of the National Building Materials Center. In 2005, Dongyi Risheng launched the "eight styles" design system that influenced the Chinese home, modern avant-garde, modern simplicity, elegance, new Chinese, neoclassical, European classical, American countryside, Mediterranean, these eight styles have been used so far, and most of the design styles of the domestic home decoration industry are continued by this.
In 2015, the Internet entered the home improvement industry menacingly, and many traditional home improvement giants were afraid of it. The Internet home improvement boom is not long, less than 1 year, only fight low price, difficult to fulfill promises, uncontrollable team, low design level, low product configuration, unreliable quality and other problems occur frequently, many big brands of Internet home improvement companies failed to survive. Dongyi Risheng saw the opportunity and built its own wood factory, customized hard decoration materials, and brought home decoration into the era of non-toxic customization. Design, construction, after-sales integrated decoration is the core business of Dongyi Risheng, put forward from water supply to finishing 8 environmental protection home decoration system, all of which are customized by foreign imported brands.
At the end of the 20th century, Dongyi Risheng was the first in the industry to implement the project pre-acceptance system, and for the first time in the industry, the digital camera was fully applied as the "electronic eye" of engineering quality control. So far, the acceptance process of Dongyi Risheng is still very strict, and the whole project must go through five acceptances: material entry acceptance, construction protection acceptance, concealed engineering acceptance, mid-term acceptance and completion acceptance, each time the acceptance must be completed in the presence of the construction party, the supervisor and the customer. The customer manager system is a service system launched by Dongyi Risheng as early as 2002, each customer will be equipped with a one-to-one customer manager from the door-to-door consultation, after the customer signs the contract, the designer will pull the customer into the exclusive WeChat group, the group is a construction team, the project manager has at least 5 years of experience, and the project supervision is also in the group, if there is a problem, you can directly respond or call the complaint phone of Dongyi Risheng headquarters. In terms of after-sales, the concealed project is guaranteed for five years, and the foundation project is guaranteed for two years.
In addition, VR has been used by major decoration companies to show customers the decoration style, the disadvantage is that each room type is different, and it doesn't feel good. In the free cloud design service provided by the official website of Dongyi Risheng, customers can draw their own house type with 3D cloud design, and automatically generate house decoration renderings after placing the furniture, which is very convenient. It is worth mentioning that the model of Dongyi Risheng is similar to that of Shenzhen's local enterprise Juzhong, as mentioned earlier, Dongyi Risheng's craftsmanship is constantly improving for China's architectural characteristics, while Juzhong's craftsmanship is constantly improving for Shenzhen's unique coastal climate. Although Dongyi Risheng is the leader of the national decoration industry, the region is different and the climate is different, so it is natural that the national unified process cannot be used, and the specific problems need to be analyzed.