In addition to star products such as smartphones and LCD panels, Samsung also has outstanding performance in the field of household appliances. According to the American media J.D. Power's 2016 dryer satisfaction survey, Samsung won the first place with its comprehensive and balanced performance, and at the same time, Samsung occupies 5 of the 7 dryer models "recommended for purchase" in the United States "Consumer Reports", and the product strength is beyond doubt. In addition to its excellent drying performance, Samsung's tumble dryers are also very well optimized in terms of quietness and energy efficiency, and the operating system on the machine can diagnose faults in time and provide quick solutions, which is very smart and practical. In 2016, Samsung's wave washing machine had a major quality accident in the United States, recalling 2.8 million machines, which had a certain impact on the quality and reputation of Samsung's products.