Zhengzhou Yutong Group Co., Ltd., Karen Binwei KLEN.RV, a well-known domestic high-end RV brand, is a professional real estate manufacturer integrating R&D, design, manufacturing, sales and after-sales service
Karen Bingwei RV, adhering to the advanced technology and technology of Yutong Bus, through the introduction of foreign advanced RV design concepts, combined with the use habits of Chinese people, successfully realized the perfect unity of product practicability, reliability, comfort and safety.
At present, Karen Bingwei RV has covered self-propelled Type A, Type B, Type C and trailer-type, constantly meeting the personalized needs of customers.
Yutong took the lead in the successful implementation of the CRM customer management system in the industry, built a well-functioning customer service management platform, and provided customers with one-stop services such as purchase consultation, service request, spare parts inquiry, and problem feedback 24 hours a day.
The company has invested 130 million yuan to become the only one in China's bus industry to set up 8 wholly-owned 4S central station enterprises, and jointly distributed more than 800 after-sales service stations across the country, covering the service outlets of county-level cities, reducing the service radius to less than 70 kilometers (except Xinjiang, Tibet, Inner Mongolia), so as to provide a better service and maintenance level to provide a good guarantee.
Yutong always insists on providing customers with high-quality RV products.
The first postdoctoral workstation in the industry, the first national technology center in China's bus industry, Y.E.S electrophoresis standard, chassis strengthened all-road road simulation test, vehicle strengthened all-road road simulation test, wind tunnel test...... Yutong constantly relies on the strength of science and technology to improve product quality.
The quality inspection center has set up a quality inspection laboratory at the most advanced level in the industry, relying on the industry's leading testing instruments and conscientious and responsible testing experts, from multiple angles to carry out strict quality inspection of Yutong vehicle parts, to prevent the emergence of substandard products, to help customers easily and confidently carry out business in every production link of the vehicle, there are 32 control points responsible for monitoring. As early as 2004, Yutong has passed the DQS German quality management agency certification, becoming the first manufacturer in the domestic bus industry to implement TS16949 new management.
