Lilac Clinic (Chengxi)

Overall scoring
80
Word-of-mouth ratings
4.5
Popularity index
18729

Lilac Clinic (Chengxi) - Institutional Review

Dingxiangyuan is a professional service provider in the medical and digital fields, which connects hospitals, doctors, scientific research, biopharmaceuticals and insurance sectors, and its platform has 2 million doctor users, which is a leading position in the industry. Dingxiangyuan is not satisfied with online products, but also built offline professional medical service institutions in 2016, and Lilac Clinic has now landed in Hangzhou and Fuzhou.

If you are looking for a private pediatric hospital based on evidence-based medicine, then Lilac Clinic is sure to meet your requirements. Evidence-based medicine means "evidence-based medicine", and its core idea is that medical decisions are made on the basis of the best available clinical research, and parents can rest assured that they will never use controversial medical treatments such as three-dog patches and pediatric massage for their children.

The Department of Pediatrics is the key department of the Clinic, which provides a number of medical services such as diagnosis and treatment of common diseases, growth and development assessment, vaccine and genetic counseling, allergic diseases and child development assessment, and the surgical department can carry out circumcision and trauma suturing for children. The doctors in Lilac Clinic are mainly from tertiary hospitals, and have at least 5 years of clinical experience, and basically the common and frequent diseases encountered in childhood can be professionally treated in Lilac Clinic. In addition, Lilac Clinic has also established a referral system in cooperation with Sir Run Run Shaw Hospital, the Second Hospital of Zhejiang Medical College, Shulan Hospital, etc., to provide referral services for children in case of untreatable childhood diseases, and to divert children to more suitable hospitals.

Lilac Clinic has two branches in Hangzhou, Binjiang and Chengxi, and its clinic environment is simple and bright. Taking Chengxi Store as an example, the clinic is divided into two floors, the first floor is the front desk reception, and the second floor is the children's consultation area, which covers an area of 1,500 square meters, separating the outpatient area from the athletes' area to avoid cross-infection to the greatest extent. The children's clinic area is mostly based on cartoon pictures, yellow, red and blue and other bright colors, the decoration style is lively and brisk, without the bloated and depressed public hospitals, and the rest area on the second floor also provides tables, chairs and toys customized for children, which are designed with rounded corners and arcs as the basic elements to achieve 360 degrees without acute angles. The hospital disinfects children's toys several times a day, which greatly improves safety.

Parents need to make an appointment on the WeChat public account before taking their children to see a doctor, and they need to pay a prepayment of 50 yuan when making an appointment, and the prepayment can be deducted from the children's consultation fee of 300 yuan in the later stage. At Lilac Clinic, each child spends about 35 minutes in consultation and 20 minutes in communication with the doctor, and the rest of the paperwork is done by the nurses. Lilac Clinic pays attention to cultivating the concept of punctuality, before the consultation, the front desk staff will call to remind that if the late time is not more than 10 minutes, then the consultation time will be compressed; If you are late for more than 10 minutes, you can only make a separate reservation. This arrangement can ensure that each parent has enough time to communicate with the doctor, so that the child can receive more accurate diagnosis and treatment.

At Lilac Clinic, the best practice of "patient-centered" is everywhere, and the nurses accompany you one-on-one throughout the consultation, and the process is clear and straightforward. The clinic "belongs" to the patient and not to the doctor, and all doctors, nurses, and pharmacists involved in the diagnosis and treatment are required to attend to the patient, and all examinations are performed in the clinic, and even the process of taking medicine is replaced by nurses. Within 7 days after the visit, parents will also receive follow-up visits from doctors on WeChat, which is very thoughtful.


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