United Family Healthcare

Overall scoring
89
Word-of-mouth ratings
4.5
Popularity index
26090

United Family Healthcare-Institutional Review

Founded in Beijing in 1997, United Family Healthcare is a for-profit medical chain with hospitals and clinics in Beijing, Shanghai, Tianjin, Guangzhou, and Wuxi. Shanghai United Family Hospital and Clinics (SDB) began operations in December 2004 and received international JCI accreditation in 2008. JCI is recognized worldwide as the standard for medical services, representing the highest level of hospital service and hospital management, and is also an accreditation model recognized by the World Health Organization. On November 3, 2017, Shanghai United Family Hospital and Clinics (UFH) received JCI accreditation for the fourth consecutive time, marking the level of medical services once again with authoritative certification, which is an advantage that cannot be matched by other private pediatric hospitals.

Shanghai United Family is a large general hospital that has done a good job in caring for patients, medical safety, and advanced facilities. There are many foreigners who see patients at UFH, and the front desk nurses are fluent in English, and the service is very good. UFH provides patients with general medical services, including pediatrics, pediatric orthopedics, gastroenterology, endocrinology, and infectious diseases. At UFH, each consultation lasts about 20-40 minutes, which not only ensures that the doctor and the parents can fully communicate with the child, so that the child can receive accurate treatment, but also the doctor will tell the child's parents about pathological knowledge, related misunderstandings, and daily precautions in simple terms, just like a teacher teaches the students. In addition, UFH also adheres to the scientific treatment philosophy of taking less medicine, taking fewer injections, and never abusing antibiotics. Therefore, it is not uncommon for children to come to the hospital with a cold and fever, and the doctor does not prescribe any medicine, so they are told to go home and drink more water and rest. UFH strictly controls infusions, and all prescriptions for infusions will be professionally evaluated and will not be over-injected.

Consultation fees are the main source of income for private hospitals, so most private hospitals have high consultation fees. UFH's first consultation fee is between 1,000 and 1,800 yuan, and the specialist outpatient fee is 1,750-2,650 yuan, which is the highest in the industry. If you do not make an appointment in advance, you will be charged an emergency fee of RMB 500 on top of the registration fee for the first consultation, and you will also need to wait in line. In addition, UFH also provides 24-hour emergency services, with emergency outpatient fees ranging from 1,700 to 3,000 yuan. It should be reminded that private hospitals do not have medical insurance payments, and commercial insurance often becomes the standard for private hospitals. At present, UFH has established direct billing business with 22 international insurance institutions to varying degrees, so it is recommended to consult with the insurance company by phone before visiting the doctor to confirm whether the insurance coverage can cover UFH's medical expenses.

In addition to diagnosis and treatment of children's diseases, UFH also provides child health services such as child growth assessment and vaccination. Vaccination is especially important for babies with imperfect humoral and cellular immunity. At UFH, parents can bring their children after making an appointment without having to go through a long waiting time like at a community hospital, and it is easier to make an appointment for the most in-demand vaccines in the market because the number of vaccinations in private hospitals is smaller. It is worth mentioning that the cost of vaccination at UFH is 1,500 yuan, and the cost of the vaccine varies according to the type of vaccination.

Shanghai United Family has a very comfortable medical environment, and the decoration of the hospital is simple and atmospheric, without the noise and noise of public hospitals. From the front desk staff to the doctors and nurses, they were all smiling, and the mood of the visit was naturally like a spring breeze. The pediatric clinic is located on the second floor, and the consultation room is specially designed for children, and the children's rest area is also equipped with various toys such as children's rocking horses. There is a parking lot in the hospital, which is convenient for parking, and it is recommended to go by car.


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