At the end of 2007, the first branch of sensory massage for the blind opened on Beijing West Road, and there are currently 14 branches in Shanghai, most of which are popular shops in the business district, and have won the favor of many massage enthusiasts in Shanghai with their excellent massage level and affordable prices.

The environment and facilities are undoubtedly the shortcomings of this kind of blind massage center, and some of the environment is even so poor that it is timid, especially the main store on Beijing West Road, which is located in the basement, the internal space is narrow and cramped, the decoration has no style at all, from the wallpaper to the massage table are full of old atmosphere, some rooms have a slight musty smell, and the towel has a curling phenomenon. The environment of Wujiaochang store, Gubei store, Jiangwan stadium store and other stores will be much better, if the environmental requirements are higher, it is recommended to move to these stores.

Most of the technicians of sensory blind massage are completely blind or amblyopia, and there are also some technicians with sound visual function, body massage is generally operated by blind technicians, and foot massage is mainly operated by general technicians. Some customers think that the massage level of the blind technician will be higher than that of the average technician, and they will be more comfortable, and prefer to let the blind technician serve, so if you are assigned a technician who is not satisfactory, it is best to request a replacement technician within 5 minutes of the start of the service.

In the case that the external conditions are not prominent, the technology above the level has become the pillar that supports the sensory signboard. The experienced technician of the senses is experienced, and the strain point of the customer is found accurately during the massage process, and the force is stable, as long as the customer asks, it will never be idle and save effort, and the whole process is not too much communication, only full of soreness, and will not lose the bell or less bell.

The technicians are divided into senior technicians and special technicians according to their grades, and the special technicians have rich experience, more accurate and stronger penetration, and are favored by many old customers. However, the sense also uses the original clock system, that is, there are rows of clocks in front of the counter, and the front desk staff flops the clock, which is easy to make mistakes, such as the technician who is booked by phone in advance, but is temporarily misassigned to serve other customers, which makes people have to wait for dozens of minutes, which really affects the consumer experience.

In addition to the massage itself, the sense of service also needs to be improved. The customer did not take the initiative to provide drinking water after entering the room, and the customer would only provide it when he opened his mouth; Sometimes, during the service, the door of the room is always open, and the aisle is full of people, and it is impossible to have a good rest.