Almost every Guangzhou owner who wants to seriously engage in a house renovation has heard of the name of Xuanyi decoration. Founded in Guangzhou in 1998, Xuanyi Decoration is now one of the largest local decoration companies in Guangzhou, with stores in Panyu District, Tianhe District, Baiyun District and Huadu District, with more than 500 designers and more than 100 quality inspectors. Xuanyi is currently a member of China Interior Decoration Association, and has successively obtained the Grade B design qualification and Grade C construction qualification of China Interior Decoration Association, and the third-level design and construction qualification of Guangzhou Urban and Rural Construction Committee. Because Xuanyi Decoration has always paid great attention to online word-of-mouth, it has been highly praised on many Internet platforms, and has also won the 2016 "Owner's Trusted Brand" by Tuba Rabbit.
Although there are many designers under Xuanyi Decoration, their qualifications are not neat, and there is a big gap compared with Xingyi Design Institute, Huaxun and Yihong, so customers need to be well screened when choosing designers. Zhang Yongzhong is a popular designer of Xuanyi Decoration, graduated from the Department of Fine Arts of Hunan Normal University, majoring in environmental art, and is good at Japanese, modern and simple, and pastoral. His personal representative works are divided into areas such as Splendid Xiangjiang, Splendid Peninsula Golden Moon Bay, and Meritus Imperial Mansion. Other designers, such as Li Baoer, Feng Xiaoxiao, Hu Zhijie, etc., have good academic backgrounds and are worth considering.
Xuanyi officially claims to be the only project direct management and self-owned warehousing and distribution company in Guangzhou-Foshan, and does not subcontract or outsource. In fact, this does not open up a significant gap in strength with other decoration companies. The engineering team is directly under the management of Xuanyi and is not a "guerrilla force", which has a certain positive effect on the normal progress of the project. Construction workers generally have more than 5 years of work experience, and their craftsmanship is worthy of recognition. Xuanyi has its own warehouse, and has cooperative relations with well-known building materials manufacturers such as Fenlin Paint, Marco Polo Tiles, Poly Water Pipes, Schneider Electric, etc., so choosing full package or half package has certain discounts on the price of building materials. Compared with some companies in the industry with first-line brand low-end series, tail goods and unsalable products to shoddy marketing methods, Xuanyi decoration is generally trustworthy in building materials. During the construction process, Xuan Yi will set up a WeChat group of the owner, including designers and heads of various departments, to report the work in the morning and evening, and attach on-site pictures. Xuanyi claims that there is a fully independent quality inspection and supervision department responsible for the acceptance of the project node, of course, the user still finds a knowledgeable friend or a third-party supervision with a high reputation to accept the acceptance.
The projects undertaken by Xuanyi Decoration are biased towards small home decoration, which is also the most mainstream demand in the market. For busy customers, Xuanyi Decoration launched an O2O sub-brand in 2015 - Wowojia. The service of this brand integrates the original resources of Xuanyi Decoration and realizes the one-stop all-inclusive service of hard decoration, soft decoration, furniture customization, home appliances and lamps. According to the customers who have used this service, the satisfaction is generally high, which is suitable for consumers who want to save trouble, but it is best for customers to check the decoration process themselves.
Xuanyi Decoration provides after-sales service with a 2-year warranty for surface engineering and a 5-year warranty for concealed engineering. However, all engineering problems have not been properly handled, if the balance is paid, you can only seek after-sales service, and the attitude of the after-sales staff is obviously not as good as the pre-sale. Since Xuanyi Decoration pays attention to online word-of-mouth, if the customer is not satisfied, he can choose to complain and expose on the decoration forum of Guangzhou Mama Network after communicating with the engineering team without results, and he can generally get a more positive treatment.
