Shenzhen Shenzhou Computer Co., Ltd., Xuanlong Shinelon, an emerging Internet-based gaming notebook brand, its products cover high, medium and low-end gaming notebooks, and it is a customized brand of Internet gaming laptops integrating R&D, production and sales
Founded in 2014, Shinelon is an Internet gaming laptop brand integrating R&D, production and sales. We are committed to providing users with personalized services such as DIY, customized upgrades, and theme systems through the Internet, creating game notebooks that meet the needs of users and make them really like. Focusing on user experience and innovating PC technology is Xuanlong's technical concept, cooperating with the world's top hardware suppliers to boldly innovate PC technology and create its own industry benchmark in the game industry. Xuanlong notebook focuses on high-performance gaming laptops, and the configuration performance is an absolute leader in notebooks at the same price, with products covering high, medium and low-end gaming laptops, manufactured by the world's top laptop laptop manufacturers such as Quanta and Blue Sky, and maintaining cooperative relations with international brands such as INTEL and NVIDIA, providing a variety of services such as product configuration upgrades and self-made game theme systems.
Features:
Xuanlong Notebook has been committed to building a professional gaming notebook brand on the Internet platform, focusing on user experience, and creating notebooks that users really like. With the release of special editions of computer themes such as Iron Man, Assassin's Creed, and Transformers, Xuanlong notebook has become the first game book brand to have its own theme system and theme custom computer.
Sales and after-sales model:
At present, Xuanlong notebook adopts the sales model of full online service and after-sales service, and the sales are all direct sales from the manufacturer, and the major Internet e-commerce platforms such as Tmall Mall and Jingdong Mall have Xuanlong official flagship stores, and users can directly buy Xuanlong genuine laptops.
The main components of the Xuanlong laptop are covered by a two-year warranty. Hardware warranty commitment for non-man-made damage quality problems: CPU, memory, hard disk, display motherboard, free warranty for 2 years from sale; Power adapter and keyboard are guaranteed free of charge for 1 year from the date of sale, and cost maintenance is implemented in the third year; The whole notebook machine (optical drive, network card, CPU fan, other function expansion card) is guaranteed for one year free of charge from the date of sale, and the cost maintenance is implemented in the second and third years; The battery is guaranteed for half a year. If there is any problem with the computer, you can contact the online customer service directly on the purchase platform, or contact the official after-sales service. For basic software problems, technical consultants plus remote assistance are adopted; For non-human hardware failures, SF Express will return to the factory in the form of free shipping (door-to-door pickup), and promise to deal with machine failures within 72 hours after receiving the goods and send them back by SF.
