
China Railway Express Co., Ltd., one of the top ten logistics brands, is a large state-owned professional transportation enterprise directly under the Ministry of Railways, the chairman unit of the Express Branch of China Communications and Transportation Association, and a large logistics group company
China Railway Express Co., Ltd. (hereinafter referred to as China Railway Express) is a large state-owned professional transportation enterprise directly under the Ministry of Railways. Relying on railway transportation resources such as high-speed rail trains (EMUs), passenger train luggage cars, express and fast cargo trains, e-commerce trains, etc., and comprehensively using various transportation modes such as railways, highways and aviation, as well as business networks, warehousing and distribution networks and information platforms, 95572 customer service platforms and e-commerce platforms, China Railway Express wholeheartedly provides customers with high-speed rail express (same-day delivery, next-morning delivery, next-day delivery, next-day delivery and economic express, intra-city express, ticket express), General cargo express (time limit express, standard express, special express), cargo express (railway vehicle, LTL, container) and general parcel agency (railway station line private room to accept luggage, parcels) and other series of services. According to the personalized needs of customers, we provide value-added services such as transportation, warehousing, distribution, distribution, packaging, information tracking, insurance insurance, signing and returning, remote transfer, collection of payment, e-commerce, etc., and provide customers with all-round, "one-stop" integrated logistics services such as logistics program design and supply chain management.
China Railway Express has nearly 3,000 self-owned road transport and urban distribution vehicles, 210 highway trunk and branch shuttle buses at fixed points and fixed routes every day, with an area of about 600,000 square meters of distribution and storage sites, an average daily transportation of more than 400,000 parcels, and an annual shipment volume of about 3.5 million tons.
China Railway Express owns and uses the 95572 customer service telephone and 95572 short message service platform in all cities across the country, and has established a 7×24 national unified customer service system and a service platform integrating information tracking and query, e-commerce (China Railway Express's official Weibo and WeChat).
China Railway Express has always focused on continuously improving its comprehensive logistics service capabilities and service quality, and has fully passed the ISO9001 standard quality system certification, and is the president unit of the Express Branch of the China Communications and Transportation Association, and has won the honorary titles of National Advanced Collective of Modern Logistics, National Advanced Logistics Enterprise, and Civilized Unit of Central State Organs for many times.